Fair Play
GENUINE AND VERIFIED USERS
We attempt to make sure that we have only genuine users playing on GurujiRox. To facilitate the genuineness, we have framed strict policies and protocols to put a check on any violation of GurujiRox FairPlay. Before withdrawing their wins, the User is required to verify his accounts & furnish his valid government authorized ID Proof - PAN Card & bank account details. These details and documents are gathered and verified with the respective authorities.
SAFE AND SECURE PAYMENTS
We don't store your card details on GurujiRox including your CVV number. We just work with trusted outsider payment portals with 3D secure validation to guarantee of secure transactions.
LEGALITIES
GurujiRox provides Fantasy sports which is recognised by the courts in India as games of skill. There are no any shortcuts for quick and easy wins. To know more visit the Legality page on GurujiRox site.
EXPERTS SUPPORT
We always being ready for our users to builds trust on GurujiRox. So, we've made customer support from our expert and professional representatives to help you and resolve your queries, concerns quickly.
EQUAL CHANCE
While selecting a fantasy team for any match, all users are provided with the same budget limited to 100 credits. All users have access to the database of players and are guided by the same rules while picking the combination for their respective teams, for instance, the maximum/minimum limits on the number of batsmen, bowlers, wicket-keeper and all-rounders as well as the limits placed on the number of players that can be picked from a particular real life team.
CONSTANT PLAYER CREDITS
The credits necessary for picking a player are protected for every particular contest and match. The price of any player does not fluctuate on the basis of the performances of the players or their real life team while the specific contest or the match is on.
DEADLINE
GurujiRox initiates a deadline of 60 minutes right before the start of a match. This is done to ensure uninterrupted level playing field for all our users, even those who may not necessarily have access to TV/internet after the teams are announced. Hence, they will not be aware with the playing 11 and announce any last minute changes to their teams. Therefore, the deadline ensures that no users get any additional advantage while picking their players.
OPPONENT TRACKER
You can very easily download the combination of teams in your contest after the deadline in just a click. All you need to do is to go to My Contests where you will find a download icon. Clicking on it will enable you to view and/or save all teams in the contest. This feature also lets you keep track of your rival and you will never have to stress about any changes in anyone’s team after deadline!
WINNER ANNOUNCEMENT
It is our pleasure to see you win! To ensure that you can play on GurujiRox and contest with other users with full confidence, we have done the following:
The scoring process applied for calculating points is clearly elaborated and displayed on our platforms
The applicable payouts for winners of all the contests are clearly mentioned
Every winning/payout is promptly processed and credited to the User's account
Scores for every match are sourced from appropriate scoring feeds provided by reputable third party service providers
PROTECT USER INFORMATION
Our users trust on us that we protect their personal documents like PAN Cards and Bank details. All the information that you share with us, is only used for the verification purposes and is never ever disclosed to any outside parties.
RESPONSIBLE PLAY
We notify users in case their losses more then ₹25,000
We do not allow users under 18 years to play any contests on GurujiRox
We don’t allow our users to create more then 6 teams in a single match
NO CASH TRANSACTIONS
We do not allow or grant cash transactions on GurujiRox
